Collection of Demographic Information
From time to time we will offer visitors the ability to answer questions about our products and other issues. This general and demographic information is collected anonymously and will not be linked to any personally identifying information through cookies or other methods, without the approval of the user.
How We Use Your Information
Personally identifying information, which we collect for a particular purpose or sale through our website will be saved and used only for that purpose. Information obtained from customers who contact our shop will be maintained by the shop technicians, so that we may use it to assist these customers on current or future product and service issues. Additional information such as credit/debit card, personal cheque information may be collected if you contact them to request repair of, exchange of or product or service. This information is used only for payment verification purposes. When you have provided personally identifying information for a particular purpose, we may disclose your information to certain third parties that we have engaged to assist us in fulfilling your request and in maintaining our database records. This includes, but is not limited to, credit verification services and data management companies. These companies have agreed to maintain strict security over all personal information received from us.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g. resumes and contact information) may be shared with other Netech/Rix Companies or third parties, depending on the nature of the inquiry.
We may use log files to gather statistics about our users' browsing habits and to assess overall website activity, including how many "hits" a particular web page is getting. These entries are generated anonymously, and enable us to track interest in specific web pages, troubleshoot technical concerns, and provide you with content that is most interesting to you. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
Accuracy & Security
We will take appropriate steps to protect all information our visitors share with us. This includes setting up processes to avoid any unauthorized access or disclosure of this information. We will also use our best efforts to maintain accurate personal information collected from our websites’ visitors. We collect personally identifying information to the extent deemed reasonably necessary to serve our legitimate business purposes. We maintain safeguards such as: (i) providing consumer access to data for purposes of verification and correction; and (ii) providing technical security measures to ensure the security, integrity, accuracy and privacy of the information you have provided. We also take reasonable steps to assure that third parties to which we transfer any data will provide sufficient protection of that personal information.