NETECH is an organisation of computer hardware and software specialists and consulting engineers that has been developed to specifically service small business enterprises in the greater Brisbane area.
As we are a small business ourselves, we understand the frustration of trying to receive any attention from a support organisation that would rather service the big end of town. Small Business IT expertise can only be provided by a company that knows small business.
When all your critical business operations are working together effectively, your business is focused and moving full steam ahead. That is why you do not need to waste your valuable efforts on IT issues. Our ambition with all customers is to provide a standardized and functioning IT solution that allows you to focus on your business objectives
Small business finds it difficult to justify employing full-time IT staff. At NETECH we deliver all the benefits of full-time IT support, without the high cost of employing these expansive (and scarce) resources.
We provide small business with extraordinary service and expert advice by utilizing over 50 years of combined IT experience.
When all your critical business operations are working together effectively, your business is focused and moving full steam ahead. That is why you do not need to waste your valuable efforts on IT issues. Our ambition with all customers is to provide a standardized and functioning IT solution that allows you to focus on your business objectives.
We enhance our technical support with extensive remote monitoring of your systems and networking environment. This allows our staff to proactively manage your issues before they become major problems. In order to reduce lost productivity and calm down expensive break-fix repair costs we often can identify and eliminate technical issues before you know.
We offer the traditional break-fix model of computer repair as well as a full level of Remote Management and Monitoring for our Small Busienss Customers. Unless under contract, computer repair is based on a quotation or hourly rate fee.
As a small business ourselves, we understand the need to have a fully functional IT system, not a patched together series of PC's. We follow all our installations up with process and procedures for backup, regular maintenance and optional remote management. We also value the relationship with our customers and often attend planning meetings to ensure we understand future needs and issues.
Most diagnostics on network and computer issues can be competed via remote access. All our customer servers are setup for automatic connection for our engineers.
Whether you select the traditional "break-fix" model of maintenance or a fully managed server and network solution we provide extrordinary value for money.
Our response and repair times are second to none in the industry. There is barely a fault we have not seen before so you benefit from our many years of experience.
We stand behind all our "fixes". In fact, we offer a No Fix, No Fee policy ensuring that if we cannot provide a solution for whatever reason, there is no cost to you.